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The Credit Controller's Desktop Guide (2nd edition)
Roger Mason - The Credit Controller's Desktop Guide (2nd edition)
English | 2004-09 | ISBN: 1854182994 | PDF | 326 pages | 3.16 MB

Failure to get invoices paid on time always eats into profits, and frequently drives companies into liquidation. The Credit Controller's Desktop Guide is a comprehensive practical guide to collecting debts effectively and covers all aspects of the credit controller's work. Fully up-to-date and written in a clear, practical style, this desktop guide includes case studies, standard letters and forms, and an update on the latest legal developments.

... to reflect changes caused by The Enterprise Act 2002, it covers important issues including:
bad debts
retention of title
enforcing the judgment
the increased importance of the final warning letter
This book will enable you to:
quantify the true cost of credit to your organisation
define the credit control policies that are best suited to you
use a variety of proven collection techniques effectively
anticipate and overcome excuses
take legal action and achieve a satisfactory outcome
detect warning signs of danger early enough



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